Effective Date: [4/28/26]
GKL PLUS, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application, REAX: Lacrosse Faceoff Trainer (the “App”), and our website located at www.reaxapp.com (the “Site”), including any purchases made through the Site. By using the App or visiting reaxapp.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Account Information
- First and last name
- Email address
Used for account creation, login, communication, and support.
B. Profile & Training Information (App Only)
- School name (optional)
- College year
- Experience level
- Training preferences (frequency, goals, coach inputs)
- Equipment choices
- Profile image (optional)
This information is used to personalize your training experience within the App.
C. Order and TransactionInformation (Website Only)
- When you make a purchase through reaxapp.com, we may collect:
- Name
- Email address
- Shipping address
- Billing address
Payment information: Payments are securely processed through third-party providers such as Stripe and PayPal. We do not store or have access to your full payment details.
D. Subscription Information (App Only)
- Subscription status (active/inactive)
All in-app purchases are processed by Apple Inc. via Apple’s In-App Purchase system. We do not collect or store payment card details for App subscriptions.
E. Device & Usage Information
- Device type and operating system
- App usage data
- IP address
- General Location (non-precise)
This helps us improve performance, functionality, and user experience.
F. Cookies & Tracking Technologies (Website Only)
- When you visit reaxapp.com, we use cookies and similar technologies to:
- Understand website usage
- Improve performance and user experience
- Analyze traffic and trends
We may use tools such as Google Analytics to collect this data. You can disable cookies through your browser settings.
G. Communications
If you contact us or sign up for emails through the App or reaxapp.com, we may collect:
- Your email address
- Any information you provide in messages
2. How We Use Your Information
- Provide and maintain App and Site functionality
- Personalize training and user experience
- Process and fulfill orders from reaxapp.com
- Manage accounts and authentication
- Enable subscription access
- Respond to support requests
- Send important service-related notifications
- Send marketing communications (if opted in)• Improve performance, features, and security
- Prevent fraud or misuse
We do not sell, rent, or trade your personal information.
3. Sharing of Information
We may share your information only in the following cases:
- With trusted third-party service providers (e.g., hosting, analytics, payment processors)
- To comply with legal obligations or requests
- To protect our rights, users, or prevent fraud
We do not share your information for third-party advertising or marketing.
4. Third-Party Services
We rely on third-party providers to operate our services, including:
- Payment processors (e.g., Stripe, PayPal)
- App store payments via Apple Inc.
- Analytics tools (e.g., Google Analytics)
- Hosting and infrastructure providers
These providers have their own privacy policies governing how they handle your data.
5. Data Retention
We retain your information only as long as necessary to maintain your account, provide our services, and comply with legal obligations. If you request deletion, we will remove your data within a reasonable timeframe unless retention is required by law.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
To make a request, contact: hello@reaxapp.com
7. Push Notifications (App Only)
If enabled, we may send notifications related to training reminders, app updates, and account or service information. You can disable notifications in your device settings at any time.
8. Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our App and Site are not intended for children under 13 years of age. We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.
10. International Use
If you access our App or Site from outside the United States, you are responsible for complying with local laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on reaxapp.com and/or within the App with a revised “Effective Date.” Continued use of the App or Site after updates constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
Email: hello@reaxapp.com
Company: GKL PLUS, LLC